Frequently Asked Questions

+ Can I buy Copper Moon Coffee online with free shipping?

Yes! When you purchase more than $49 of coffee through our Online Store your shipping is FREE. Be sure to enter the promo code: FREESHIP.

+ What are your organic coffees standards?

All of our 100% Organic coffees are guaranteed organic by the USDA and are grown in natural conditions in Central and South America.

+ How can I tell which coffee is organic?

All of our 100% Organic coffees will have the word “Organic” in their product name and/or have the USDA logo featured on the packaging.

All of our Organic Coffees are available at this link.

+ What is a Fair Trade Standard?

“Fair Trade” is the trading of goods and services in which fair prices are paid to coffee bean producers in developing countries around the world. See also fairtradeusa.org for more info.

+ Is Copper Moon Coffee Kosher?

Yes! All of our coffees are verified by UO (Union Orthodox) Kosher, the world's largest and most widely recognized Kosher standards agency.

+ Are Copper Moon Coffees Gluten Free?

Yes, all Copper Moon Coffees are gluten free, this also includes all of our flavored coffees as well. The coffee bean is a drupe (or stone fruit) which is similar to an olive or cherry and contains no wheat or other gluten-producing grain. See also wikipedia.org/wiki/Drupe for more info.

+ Do Copper Moon Coffees contain nut allergens?

We do not use any tree nut products in our coffees, and our manufacturing facilities do not process any tree nuts. We only use artificial flavors, so all of our flavored coffees are also nut allergen free.

All of our Flavored Coffees are available at this link.

+ Is there any sugar in Copper Moon Coffees?

No, we do not add sugar into any of our 100% Arabica coffee blends.

+ Where can I find the Nutritional Analysis of the coffee?

Copper Moon Coffee Nutritional Information is available on our World Café website. Review the SELF Nutrition Data website for more info.

+ What is Espresso?

Espresso is a strong, finely ground, dark roasted coffee brewed by quickly forcing hot water through the beans. Cappuccino is also a coffee drink that combines espresso and milk. [NOTE: Copper Moon currently offers Espresso and Espresso Decaf for our Foodservice customers and French Roast Smooth Crema Espresso for our Vending Coffee Machines.]

All of our Espresso Coffees are available at this link.

+ Do darker roasts have more or less caffeine?

Generally, darker roasts have slightly less caffeine than lighter roasts because the coffee bean is roasted longer, which essentially cooks out more caffeine during the roasting process. This also gives a dark roast its “bolder” flavor profile.

+ What if I don't like the taste of the coffee?

Everyone has a palate that is unique, and the taste of coffee is a very personal experience. We suggest trying different coffee blends or roast levels to find your favorite. Need any suggestions? Feel free to call our Coffee Hotline at 317-541-9000 or fill out our contact form.

+ How should I store my coffee purchase?

Storage is integral to maintaining your coffee's natural freshness and flavor profile. It is important to keep it away from excessive air, moisture, heat, and light—in that order—to help preserve its fresh-roast flavor for as long as possible. Coffee beans may be decorative and beautiful to look at, but you will compromise the taste of your coffee if you store your beans in ornamental, glass canisters on your kitchen countertop. Doing so will cause your perfectly roasted coffee beans to become stale, and you will notice your coffee quickly losing its fresh flavor.


What processes are used to make decaf coffee?

There are three standard methods used to decaffeinate the roasted coffee beans that Copper Moon uses—Natural, Direct and Water Process.

NATURAL PROCESS: Beans are first steamed or soaked in water to enable easier and faster extraction of caffeine. The caffeine is then drawn out of the coffee beans by a combination of water and Ethyl Acetate, which is a natural compound found in vegetables and fruits like apples and blackberries. The beans are finally steamed to remove any residue and gently dried for roasting. The process is based on physical transportation rather than a chemical process.

DIRECT PROCESS: Beans are first steamed or soaked in water. A decaffeinating agent is then mixed directly with the beans to remove their caffeine. Finally, the beans are steamed and dried to remove the decaffeinating agent. A decaffeinating agent is a substance used to extract caffeine from coffee beans. Different agents require different processes, and each process can have an effect on the flavor of the coffee.

WATER PROCESS: The beans are first soaked in very hot water for a period of time and caffeine is leached out of the beans on a cellular level. The solution is then passed through a carbon filter with a porosity correctly sized to capture larger caffeine molecules while still allowing smaller oil and flavor molecules to pass through. Water, oils, and flavor are reabsorbed by the beans. The beans are then dried to their original moisture content.

All of our Decaf Coffees are available at this link.


How to Brew a Perfect Cup of Coffee

THE EQUIPMENT: Make sure you thoroughly clean all of your equipment before you begin.

THE COFFEE: Purchase coffee as soon after it has been roasted as possible. Fresh roasted coffee is essential to a superb cup of coffee. Ideally, you should select fresh coffee every 1-2 weeks. [NOTE: All Copper Moon Coffees are roasted in small batches to keep it as fresh as possible.]

THE GRIND: A burr or mill grinder is preferable to use because all of the coffee is ground to a consistent size. Keep this in mind: if your coffee tastes bitter, it may be ground too fine. On the other hand, if your coffee tastes flat, your grind is probably too coarse.

THE WATER: For a pure coffee taste, use filtered or bottled water. And be sure to use cold water. DO NOT use distilled or softened water because they are more acidic than filtered/bottled water which also contains minerals that contribute to the overall taste and flavor extraction.

RATIO OF COFFEE TO WATER: A general rule of thumb is scoop 1 to 2 tablespoons of ground coffee for every six ounces of water. This amount can be adjusted to suit your individual tastes and preferences.

WATER TEMPERATURE DURING BREWING: Your brewer should maintain a water temperature between 195º–205º Fahrenheit for optimal flavor extraction. If the water is too cold, you run the risk of under-extraction, and the coffee may end up weak or sour. And if the water is too hot, you run the risk of over-extraction, leaving the coffee bitter.

What is the most common preparation method?
A drip or filter-brew coffee maker with paper or plastic filters.