Refund policy

Please call Copper Moon Coffee at 1-800-486-1198, within 14 days of the original order date should your order arrive damaged or include the wrong product(s). We will credit your account with a refund after our warehouse receives your non-perishable drinkware or wearables.

Coffee is a perishable product, so we DO NOT accept any coffee returns (unless our staff specifically requests a return in writing). However, if an error was made, if you are not happy with the coffee, or if you received a damaged product, please get in touch with us so we can make it right.

PLEASE NOTE: All shipping charges are non-refundable, and the Refund Policy does not extend beyond the 14-day window.