Coffee FAQ

Click any of the questions listed below to reveal the answer.

Shipping Policies

We provide free shipping on all qualifying orders. The discount only applies within the 48 contiguous states.

Yes! When you purchase more than $35 of coffee through our Online Shop, your shipping is 100% FREE. Learn more about this and other special offers on our Shipping Policies.

We provide shipping options via UPS to all 50 states in the USA and all 10 provinces in Canada. However, due to the extraordinary freight charges outside of the 48 contiguous United States, free shipping is not available for Hawaii, Alaska, or Canada. When an order totals over $35 and the shipping discount is automatically applied for shipment to either Hawaii, Alaska, or Canada, our Customer Service will contact the consumer to arrange for payment of the actual shipping charges.

Contact our Customer Service to learn more or call our Coffee Hotline at 1-800-486-1198.

Copper Moon Coffee provides shipping via UPS and they will only accept shipments to a valid street address. UPS does not deliver to P.O. Boxes. Your shipping request addressed to a P.O. Box will be delayed and will require an address correction before shipment. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Contact our Customer Service to learn more or call our Coffee Hotline at 1-800-486-1198.

Our centrally located Indiana roastery means orders arrive as quickly as possible, whether heading to the East Coast, West Coast, or somewhere in between. We offer UPS shipping options for Ground, 2-Day or Next Day. Your coffee products will be shipped after it is roasted and packaged (not necessarily the same day you order). Due to extraordinary travel time to locations outside of the contiguous United States, a shipping estimate will be calculated for Hawaii, Alaska, or Canada in the Shopping Cart.

Official Certifications

To ensure the highest standards from crop to cup, our coffees feature industry-recognized seals of approval.

Yes! All of our coffees are verified by OU (Orthodox Union) Kosher, the world's largest and most widely recognized Kosher standards agency.

All of our 100% Organic coffees are guaranteed organic by the United States Department of Agriculture (USDA) and are grown in natural, eco-friendly conditions in Central and South America. Organic certification verifies that farms, crop harvesters, and handling operations comply with organic regulations to maintain their organic integrity.

Learn more: USDA Organic Coffee Maintains Organic Integrity from the Farm to Your Front Door

All of our 100% USDA Organic coffees have the word “Organic” in the product title and they are packaged in either a white bag or white box with the green and brown USDA Organic logo featured prominently on the packaging.

Learn more: USDA Organic Coffee Maintains Organic Integrity from the Farm to Your Front Door

Although the coffee growers we work with do not have Fair Trade certification, they do respect the land and are good stewards of both the environment and the farmers who grow and harvest our coffee beans.

Learn more about our sustainability program: SEE Copper Moon Rising.

Allergen Facts

We want to protect you from allergic reactions. And we have gone to great lengths to ensure your safety.

Yes, all of our coffees are gluten-free, including all of our Flavored Coffees. The coffee bean is a drupe (stone fruit) which is similar to an olive or a cherry and contains no gluten-producing grain. Learn more about drupes on Wikipedia.

Yes, all of our coffees, along with our Roasting Plant and production facility, are allergen-free. We do not use any of the eight major allergen groups defined by the FDA (no dairy, no eggs, no fish, no shellfish, no tree-nuts, no peanuts, no wheat, and no soy). Although our Flavored Coffees are naturally and artificially flavored, none of our coffees contain any nuts or peanuts, and both our roasting and production areas are Nut-Free Zones.

People with "bean allergies" can also rest assured—coffee beans are technically not "beans" (legumes). Coffee is made from the "seeds" of a coffee tree, which are inside drupes (stone fruit), similar to olive seeds or cherry seeds. Learn more about drupes on Wikipedia.

No, we do not add any sugar into our high-grade coffee bean blends.

Copper Moon Coffee Nutritional Info is available in the Café area of our website. You can also review the SELF Nutrition Data website to learn more.

How Strong is It?

All of our high-grade coffees are evenly roasted and uniquely smooth, with a taste that is out of this world.

Espresso is a strong, finely ground, dark roasted coffee brewed by quickly forcing hot water through the beans. Cappuccino is also a coffee drink at our cafés that combines espresso and milk. Shop our Espresso Roast.

NOTE: Copper Moon currently offers Espresso and Espresso Decaf for our Foodservice customers and French Roast Smooth Crema Espresso for our Vending Coffee Machines.

Generally, darker roasts have less caffeine than lighter roasts because the coffee bean is roasted longer, which typically cooks out more caffeine during the roasting process. The longer roast also gives a Dark Roast its “bold” flavor profile.

Learn more about roast levels: What is the Difference Between Light, Medium, and Dark Roast Coffee?

Most people think Espresso has the most caffeine, but brewed coffee is proven to have more. A single 2 oz. Double Espresso shot has about 80 milligrams of caffeine. Whereas an average 12 oz. brewed coffee has about 120 milligrams of caffeine. And our Blast Off Strong Roast formula provides over 1.5x more caffeine than other coffee.

Yes, our Blast Off Strong Roast uses a unique blend of darker roasted, rare (difficult to find) coffee beans. Our proprietary blend and roast are designed to maximize the caffeine while not compromising the flavor.

Everyone has a unique palate, and the taste of coffee is a very personal experience. We suggest trying different coffees to find a favorite. Need brewing suggestions? Check out “Let's Brew Coffee” and “Brewing & Storing” below. And always feel free to call our Coffee Hotline at 317-541-9000 or fill out our contact form.

Brewing & Storing

We want you to know how to brew and store your Copper Moon Coffee. See also: Let's Brew Coffee.

You need perfectly ground coffee (or freshly roasted beans to grind), clean brewing equipment, and quality water. Also, make sure you clean the coffee pot and coffee maker once a week.

Yes, you need to make sure you thoroughly clean all of your equipment before you begin. The coffee will take on the flavor of your brewer if it is not clean. So the cleaner the machine, the purer your coffee will taste.

Yes, for a pure coffee taste, use filtered or bottled water. And be sure to use cold water. DO NOT use distilled or softened water. Processed water is more acidic than filtered or bottled water; which also contains minerals that contribute to the overall taste and flavor extraction.

Yes, if you are grinding whole bean coffee at home, a burr or mill grinder is preferable to use because all of the coffee is ground to a consistent size. Keep this in mind: if your coffee tastes bitter, maybe it was ground too fine. On the other hand, if your coffee tastes flat, your grind is probably too coarse. Our Copper Moon Coffee grind maintains optimal brewing consistency.

Yes, you should purchase coffee as soon as possible after it is roasted. Freshly roasted coffee is essential to a superb cup of coffee. Ideally, you should select a new batch of coffee every 1-2 weeks. Rest assured that all Copper Moon Coffee is roasted in small batches and “made-to-order” to keep it fresh from our door to yours.

A general rule of thumb is to scoop 1 to 2 tablespoons of ground coffee for every six ounces of water. This amount can be adjusted to suit your unique tastes and preferences (less water = stronger coffee). When it comes to Single Cups, smaller cups sizes brew stronger.

Your brewer should maintain a water temperature between 195º–205º Fahrenheit for optimal flavor extraction. If the water is too cold, you run the risk of under-extraction, and the coffee may end up weak or sour. And if the water is too hot, you run the risk of over-extraction, leaving the coffee bitter.

Usually, a drip or a filter-brew coffee maker with paper or plastic filters are the most common brewing option in addition to single-serve brewing machines.

Yes, storage is integral to maintaining the natural freshness and flavor profile of Copper Moon Coffee. It is mission-critical to keep all coffee (both bags and single cups) away from excessive air, moisture, heat, and light—in that order—to help preserve its fresh-roast flavor for as long as possible.

For maximum freshness, using an airtight, opaque canister or glass container away from light in a cool, dry place will preserve the best taste. Do not freeze ground coffee. Always remember air, light, and moisture reduce freshness. After opening your Copper Moon Coffee, tightly roll and seal the bag using the attached sticker, or transfer the coffee to an airtight container.

Coffee beans may be decorative and beautiful to look at, but you will compromise the taste of your coffee if you store your beans in ornamental, glass canisters on your kitchen countertop. Doing so will cause your perfectly roasted coffee beans to become stale, and you will notice your coffee quickly losing its fresh flavor.

Café FAQ

Visit our Café FAQ for answers to your questions about our Cafés.